Naveed Mushtaq is an experienced professional in the banking industry, graduating from IBA with an MBA in 2004. He currently serves as SEVP, Head of Consumer Banking, Marketing & Phone Banking at Silkbank Limited. With over 20 years of broad and diversified experience in the consumer and retail banking sector, Naveed has expertise in strategy development, product development, sales force management, portfolio management, digital transformation, and business management. His skills also extend to marketing, customer segmentation, card systems, risk management, and phone banking, making him a key player in driving growth and innovation in his field.